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Award Win for Austin Court

IET Venues, who own and manage Amadeus venue Austin Court has been named as the number one UK venue brand in the 2010 BDRC Continental Venue Verdict Awards in its first year in the programme, reinforcing the success of the brand's commitment to providing excellent service while still being competitive on price.
Recent research from IET Venues revealed that 51 per cent of event organisers now consider cost and value for money to be the deciding factor when booking an event and IET Venues has taken a number of actions throughout the last year to meet customers cost requirements while still providing the highest level of service to both organisers and attendees.  This has included venue refurbishments, hiring new dedicated customer service staff, reducing rates to absorb the VAT increase and providing virtual 360 venue tours online.
These measures, coupled with attentive at and post-event service has led to all three IET Venues - IET London: Savoy Place, IET Birmingham: Austin Court and IET Glasgow: Teacher Building - achieving 'Gold Standard' accreditation by receiving average scores of 90 per cent or more across the year.  With no other brand featuring as many venues at this level, IET Venues has also achieved the 'Gold Standard Brand Award'.
"We are delighted that IET Venues has been ranked as the number one venues brand in 2010 in BDRC's VenueVerdict Awards" says Anna Clover, Venue and Facilities Manager, IET Venues.  "These accolades are a real testament to the excellent service that our venue staff provide and it re-emphasises our ability to offer a tailored service that suits each of our customers' unique needs."
Now in its fifth year, the VenueVerdict programme currently includes over 200 UK conference venues and hotels with the 2010 winners determined by almost 17,500 customer feedback surveys from across the membership.  IET Venues demonstrated its ability to offer exceptional and unique facilities that are adaptable to any type of event and a bespoke quality of service that drove high levels of customer satisfaction.
Find out more about Austin Court here (link to venues page)

IET Venues, who own and manage Amadeus venue Austin Court has been named as the number one UK venue brand in the 2010 BDRC Continental Venue Verdict Awards in its first year in the programme, reinforcing the success of the brand's commitment to providing excellent service while still being competitive on price.

Recent research from IET Venues revealed that 51 per cent of event organisers now consider cost and value for money to be the deciding factor when booking an event and IET Venues has taken a number of actions throughout the last year to meet customers cost requirements while still providing the highest level of service to both organisers and attendees.  This has included venue refurbishments, hiring new dedicated customer service staff, reducing rates to absorb the VAT increase and providing virtual 360 venue tours online.

These measures, coupled with attentive at and post-event service has led to all three IET Venues - IET London: Savoy Place, IET Birmingham: Austin Court and IET Glasgow: Teacher Building - achieving 'Gold Standard' accreditation by receiving average scores of 90 per cent or more across the year.  With no other brand featuring as many venues at this level, IET Venues has also achieved the 'Gold Standard Brand Award'.

"We are delighted that IET Venues has been ranked as the number one venues brand in 2010 in BDRC's VenueVerdict Awards" says Anna Clover, Venue and Facilities Manager, IET Venues.  "These accolades are a real testament to the excellent service that our venue staff provide and it re-emphasises our ability to offer a tailored service that suits each of our customers' unique needs."

Now in its fifth year, the VenueVerdict programme currently includes over 200 UK conference venues and hotels with the 2010 winners determined by almost 17,500 customer feedback surveys from across the membership.  IET Venues demonstrated its ability to offer exceptional and unique facilities that are adaptable to any type of event and a bespoke quality of service that drove high levels of customer satisfaction.

Find out more about Austin Court.